Shopper information was spread throughout these platforms, which makes it difficult to effectively track their buyer journey. As a result, their churn amount improved together with consumer dissatisfaction. Pinpoint the most crucial difficulties. A case may cover many problems, but there's commonly 1 overarching situation which has prompted other, smaller https://hbscasestudysolution78658.pages10.com/how-harvard-case-studies-can-save-you-time-stress-and-money-73563698